Ron was knowledgable, made sure that you understood your options, did not rush you, & offered advice when needed. I was impressed with his website in which he clearly outlines his fees & only charges you for what you need, after evaluating the complexity of you estate. Communication with him is streamlined & only required one face to face meeting in a location that was convenient & his staff were friendly & helpful. I view him as trustworthy & as providing a needed service at a fair price.